Thursday, 4 April 2013
Wednesday, 3 April 2013
Thursday, 21 March 2013
Thursday, 14 March 2013
The new CRM- Criminal Relationship Management- offender 360
Now 49,000 prison inmates and 28,000 parolees of the Illinois Department of Corrections (IDOC)would be the stakeholders of Microsoft’s Dynamic CRM solution.
This system would serve as a criminal justice tracking system and perform these functions:
- E-sentence calculation
- Risk assessment
- Medical records
- Disciplinary tracking
- Managing sentence credits and behavior of inmates,in addition to vocational and educational programs.
CRM (Customer Relationship Management) is generally used for sales and marketing by organizations but this time the purpose would be different. Microsoft also wouldn’t be expecting this kind of deployment and customization it’s CRM.
The department is migrating to cloud based CRM system from the age old mainframe systems.40% of the process is done and soon it would be deployed completely within few months.
Once the whole migration is finished the mainframe system will be shut down. Their main focus would to save money and help identify ways to improve outcomes for offenders and reduce the recidivism rate,”
source: blog.openloops.co.in
source: blog.openloops.co.in
Friday, 8 March 2013
On Demand CRM market in India
On Demand CRM market in India
Today On-demand CRM market potential in India among the Indian SMEs is measured increasing day by day. In line with the findings of the study titled 'CRM - A solace for Cloud', the On-Demand CRM market in India, it is presently at a really booming stage with a complete market size of over USD 20+ million.
The study additional highlights that On-demand CRM and CRM Customization is gaining ground in Indiaa nd being within the early stages of adoption, the vendors like: Open loops IT solutions (On Demand CRM)providing On-Premise CRM solutions, that includes Microsoft, SAP, Oracle have the first mover advantage serving to them corner an oversized market share. As an area of the free study, Openloops IT solutions conducted a survey to grasp the market potential for cloud primarily based Customers Relationship Management solutions among the Indian SMEs. The survey lined several Indian SMEs across verticals like production, healthcare, Media, Real estate, finance and logistics etc description out their perspective on 'Cloud-based CRM' and providing insights on CRM adoption in India.
The findings of the survey reveal that the CRM tool remains a replacement idea among little and medium sized businesses in India. Whereas as high as 65 percent of Indian mid-sized businesses haven’t adopted Client management software’s, the share of non-users additional goes up for middle sized businesses. Overall, the CRM adoption level among the Indian SMEs stands at 25 percent. As per the survey, the adoption levels for CRM solutions square measure the very best among the supplying and finance verticals with 60 percent and 57 percent adoption levels severally, followed by media, hospitality, real estate, manufacturing.
"ON Demand CRM is the next biggest thing in the Indian market but it’s early adoption is going on with a very slow pace and it will take some time for the small and medium business in India to transfer their existing Customer Relationship management systems to On-Demand CRM" said Mr Gaurav Kr Das,Founder Openloops IT Solutions.
The survey additional reveals that the demand for CRM solutions in India is probably going to be driven by each the big organizations and SMEs. In terms of demographic unfold, whereas the Tier-I cities features an important share of the CRM market, Tier-II cities square measure currently rising because the destinations for CRM suppliers to sell their solutions.
For the SMEs adopting CRM, the explanations cited embrace the requirement for streamlining and managing the processes in a very higher manner. Strengthening the client relationship, push from the client and client retention particularly among the finance and supplying verticals square measure a number of the first drivers for CRM adoption among the Indian SMEs. Majority of the non-users cited that they do not need CRM solutions as they're independent in managing their relationships on E-mails/ mail shoppers, Spreadsheets, etc. To know more about CRM visit (http://www.apsense.com/article/on-demand-crm-solution-india.html)
"According to a survey, it was team found that CRM shows maximum beneficial impact for marketing and lead management, and maintaining customers accounts and services. Maximum customers are satisfied by using CRM and when we talks about effectiveness then all CRM users agreed that CRM helps them to manage their customers very easily and effectively," said Mr. Chandan Sharma, Manager Marketing, Openloops IT Solutions
When it involves the vendors, on-premise CRM solutions have high whole recall among each users and non-users. On-premise answer suppliers like SAP and Microsoft square measure higher positioned to adopt and even sell cloud offerings higher in comparison to on-line CRM suppliers because of already existing whole recall within the market. SAP pips Microsoft for a better whole recall among the non-users of CRM solutions likewise. However, overall non-users of CRM don't have any preference for well-known and tested brands for CRM solutions and square measure able to attempt new brands as long as worth is delivered.
Monday, 25 February 2013
How to select best ERP for small organization
When looking for business management solution, little
corporations may be the entice of being elect rather than choosing vendors.
This sometimes happens as a result of little corporations don't allot intensive
time and resources to the method and don't have choice methodologies, that
facilitate call manufacturers choose a product while not additional
investigation.
Not each company takes advantage of a sound software choice
methodology. The nice news is that alternative corporations are through
complicated choice comes before, designed subtle tools, and developed processes
to form it solid, speedy, and productive. This text cans broadly speaking
review the phases concerned during a well-organized code choice methodology.
Adhering to a sound methodology helps make sure that you decide on the proper
software instead of risk wasting cash on all the issues that may arise down the
road from a range, that fails to fulfill the requirements of your organization.
No matter that methodology you employ, the method has 3 main
phases: A) Research, B) analysis, and C) choice. We will describe the most
activities for analysis within the following pages.
Steps to find Best
ERP solution
The most vital objective throughout this stage is to see
what the requirements of your company area unit, which kind of software are
best fitted to it, and the way to seek out it. It’s conjointly essential
throughout this stage to own a far better understanding of what’s occurring in
your company and why (besides serving to you discover the proper ERP for your
company, like LOOP ERP http://www.openloops.co.in a product of openloops IT solutions this can conjointly cause you to (re)define business processes and
workflows).
The initial analysis part consists of preliminary study and
shaping your structure strategy and techniques. Organizations at this stage
ought to begin to grasp what its overall strategy is relating to the software
it’s trying to implement. Additionally, a corporation must understand each its
short- and long objectives and constraints with reference to its business
processes. Throughout this part, it’s conjointly vital for you to review that
systems area unit presently in situ so as to measure whether or not it’s value
upgrading this code, as hostile effort a wholly new system.
This part includes actions associated with shaping your
organization’s objectives, developing a business case, distinguishing and
interviewing your workers, choosing your project team, achieving internal
agreement and developing your list of needs, and making your long list of
vendors.
Next step of your
company
To find the most effective compromise and to expeditiously
use internal resources, here’s what a small business will do when searching for
enterprise resource planning:
Establish who will
what in your company. Create an inventory of all of your workers, write
down their most vital daily tasks, and create a note of however long each takes.
There are unit things that folks just do once a month or perhaps less
oftentimes, and it’s not continuously simple to approximate the precise time
for every activity. Still, you and your workers ought to understand what the
most operations area unit and what the common time to accomplish them are. Once
you’re finished the list, summarize it, showing wherever you ought to have the
foremost vital activities, betting on period, priority, and reoccurrence. You
ought to decide what the priority is for every activity, supported its sort,
duration, and importance for the corporate. What you have got now could be a
high level lists of processes that are the place to begin for the choice
method. Ideally, you ought to not base your call on this list solely. You ought
to get into a lot of detail, betting on the quality of your business processes
and also the future growth of the corporate.
The Functions of your
company:
You know what your main activities are; that will help you
to develop a fairly sensible plan that processes the most effective ERP system
organization should support. But, since there are a unit many ways in which to
try to a similar issue (e.g., choosing and shipping), does one understand that
method is less complicated and a lot of economical for your organization? Bear
in mind, simply because a method or advancement works well, it doesn't mean
it’s the most effective way to do it. You ought to continuously realize ways in
which to boost a method or advancement.
To make certain you discover the most effective ERP system
for you company(Loop ERP http://www.openloops.co.in/looperp, you need to initial perceive what processes area unit the
foremost applicable for your organization. applicable, during this case, means
that appropriate for your trade, however conjointly economical for your company
(sometimes processes area unit outlined on the method by those that try and
create their life easier, not continuously together with the others) shaping
workflows for the key activities of your company can assist you higher outline
what you ought to expect Associate in Nursing ERP answer to try to for your organization.
The final step of the analysis method and also the initial one for the analysis
method is that the explore for business software vendors which may provide the
proper product that matches the requirements of your company. The simplest way
to do is on the net, wherever you'll realize specialized websites describing
the most vendors in specific industries or fields, and also the merchandise
they’re providing.
Vendor directories
contain lists of vendors that corporations will use to match totally different merchandise
on Associate in apples-to-apples basis.
With to a small degree looking on your own, you may conjointly discover a range
of internet directories listing code vendors and merchandise (for example,
TEC's marketer Showcase). Some can offer a high-level outline of the product’s
practicality whereas others can permit you to drill right down to the leaf
level (very careful functionality). In addition, not all marketer directories
have info on all the vendors which may be a decent match for your desires. Thus
it's a decent plan to not consider only 1 supply.
Analyst companies and
consultants offers precious recommendation that may assist you choose the software you would like. Even these corporations charge for his or her services,
most documents relating to software choice and analysis is downloaded freed from
charge here.
There are unit alternative on-line sources of data that will
offer you a concept of what software can do (or not). You’ll conjointly realize
lots of helpful info on user forums. You’ll conjointly consult trade reports
and white papers, that area unit generally offered free, however you’ll
typically need to pay money for them. Finally, blogs and private websites of
trade consultants will offer valuable info that may be utilized in the software
choice method.
At the tip of the analysis stage, you ought to have a fairly
sensible plan of your company’s software needs and even have a comprehensive
list of sources of data wherever you'll realize what you would like for
consequent stage—comparable vendor’s best fitted to your organization Half two
of this text can describe what you ought to knock off order to make sure a
productive code analysis.
Tuesday, 12 February 2013
On Demand CRM India
Today in fast running world,
sales professional facing a challenge to organize, manage and control their
sales projects. And for the same CRM helps them to do all these functions very
easily to manage and control all sales related activities. The business owners
using CRM and install in their hardware but today a new concept is attracting
the business people i.e On Demand CRM
On demand CRM
The term On Demand CRM is also
known as software as a service (SaaS) that helps business people to use CRM
without installing CRM in their
Hardware. In this concept the another company host the software and manages it
for you. This concept will help the sales teams to access the CRM 24 hours from
anywhere in the world.
Key Benefits of On Demand CRM Software?
Like traditional CRM software the
On Demand Software does not require the installation of software in your hardware that helps you to start your work in very less time as compared to the
traditional CRM software that are time taken . Here the Openloops IT solution http://www.openloops.co.in/loopcrm/ helps you to start your work in few hours with LOOPCRM. This will help you to
cut yor cost and you will not need to purchase any kind of hardware.
What about security of On Demand Software?
Security is not a problem in On
Demand software because the host company is responsible for safety of your
information. Openloops IT solution http://chatwdchandan.blogspot.in/guarantees that your CRM on Demand software information is totally secure with them. You have to do just a thing that, just check the
proven record of Host company.
What makes Loop CRM better than the competition?
Loop CRM is a model for managing
a company’s interactions with current and future customers. It involves using
technology to organize, automate, and synchronize sales, marketing, customer
service, and technical support.
It is primarily entangled with following
features:-
·
Customers
Needs
·
Customers
Response
·
Customer
Satisfaction
·
Customer
Loyalty
·
Customer
Retention
·
Customer
Complaints
·
Customer
Service
Sales Force Automation (SFA)
Features and functions
Sales Force Automation (SFA)
system help sales and marketing teams with functions related to taking orders,
generating proposal or quotes, managing territories, managing partners, and
maintaining contact data.
Sales Applications
·
Opportunity
management
·
Sales
Forecasting Management
·
Sales lead management
·
Account and
Contact Management
·
Activity
management
·
Territory
management, Team selling and Member Reassignment
·
Sales
Process management
·
Project and
Team management
·
Internet
Sales
Analytics and Reporting etc
·
Workflow
·
Document
Management
·
Internationalization
·
Reporting
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